Frequently Asked Questions

I thought it would be nice to add this section for my customers so they can find the answers to many of the questions I have been asked. If you do however have any other questions please feel free to ask in my contact section.

• Where Are You?

  I am located in Orkney but my products can be sold to UK, USA and Canada

• Is Everything You Sell Made From Orkney Wool?

  No, it is not. The majority of my wool is from Orkney sheep and I support the islands as much as I can. This will increase each shearing as I make new contacts and purchase new breeds. Wool takes 6-8 months to process into yarn / base product and once my supply runs out I must wait for the sheep to regrow it! Every year the batch of wool will be fresh and new. Each of my products has an explanation of where the wool comes from and if you wish to have a rug made from Orkney, Scottish, Welsh or British wool please just ask and I will source it for you. We also enjoy working with rare breeds of sheep.

• I’m in the EU, can I buy your wool?

  Sadly no, the rules for selling to the EU stop me from selling to you. I only sell to the UK, USA and Canada

• Turnaround Times, how long will I wait for my rug

  If the wool is in stock you can expect to wait 6-8 weeks for a peg loom rug, 8-12 weeks for a fleece backed rug. These times are a guide and can be longer if the rug is very large, a specialised or rare breed wool, or if there are supply factors to consider

• I like your rugs but I’d like a pink one

  Send me a message! We can dye your wool rug to order

• Can we visit you in Orkney?

  I’m sorry but we do not have a physical shop / factory. I work from my family home and visits are not available. I do however regularly visit craft fairs, agricultural shows and events with current stock. Keep an eye on my facebook page / instagram account for upcoming events

• Do you have Alpaca wool rugs / yarn

  Sorry we are all about the sheep, but there are many wonderful crafters out there already working with Alpaca wool